Privacy policy.

TONIC is committed to protecting privacy and safeguarding personal data. TONIC is a "data controller", as defined by the Data Protection Act 1998 and all applicable laws which replace or amend it, including the General Data Protection Regulation (GDPR). This means that we are responsible for deciding how we hold and use personal information.

This Privacy Policy outlines how TONIC collects, uses, and discloses any personal information or data when you use our website or engage in our research, in accordance with the GDPR. It applies to anyone whose data we receive, including individuals whose data is included in data we receive from public service providers we support.

Who we are

Tonic Consultants Ltd is a limited liability company (company number: 06141892), trading as TONIC.

Our registered address is: TONIC, Church Farm House, Church Lane, Canterbury, Kent, CT4 8HD.

We can be contacted by email at engage@tonic.org.uk or by phone on 0800 188 4034 or via our website www.tonic.org.uk

TONIC is registered with the Information Commissioners Office (ICO) reference number ZA273132.

TONIC processes your personal data for our legitimate business interest in conducting research projects and in accordance with Data Protection laws. We have suitable physical, electronic and managerial procedures in place to safeguard your data. TONIC adheres to strict data processing agreements drawn up between TONIC and its clients in order to safeguard and protect your information.

Information we collect

TONIC may collect personal information from you when you visit our website, sign up for our newsletter, or complete a contact form. The types of personal information we collect may include your name, email address, and phone number, and optional demographic data.

How we use your information

TONIC may use your personal information to:

  • Send you marketing communications that we believe may be of interest to you

  • Respond to your inquiries or requests

  • Comply with applicable laws and regulations

How we share your information

TONIC will never share your personal information with any third-party service providers. We will only share your personal information with law enforcement agencies or other governmental agencies if required to do so by law (e.g. where there are safeguarding concerns).

Cookies and similar technologies

TONIC use cookies and similar technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our website. They allow us to remember your preferences and personalise your experience on our website. You can disable cookies in your browser settings if you prefer.

Your rights

Under the UK General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal information we hold about you

  • Request that we correct or update your personal information

  • Request that we delete your personal information

  • Object to the processing of your personal information

  • Request that we restrict the processing of your personal information

  • Request that we transfer your personal information to another controller.

To exercise these rights, please contact us using the information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy periodically for any updates.

Contact us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact TONIC at engage@tonic.org.uk.

Last updated: 25/04/2024